Encrypting the signalling that sets up a call does not encrypt the call itself. This guide explains the Secure Real-time Transport Protocol, why plain media is a risk, how media encryption is keyed, and how to confirm your calls are genuinely protected rather than only appearing to be.
Signalling is not the same as media
A VoIP call has two parts: the signalling that sets it up and tears it down, and the media that carries the audio. Protecting one does not protect the other. It is common to find signalling secured with TLS while the audio still travels as plain Real-time Transport Protocol, which can be captured and replayed by anyone on the media path.
The control for the media is the Secure Real-time Transport Protocol, defined by the IETF in RFC 3711, which adds encryption and integrity so a captured stream is not intelligible.
How SRTP is keyed
SRTP protects the media, but it needs keys, and those keys must be exchanged safely. In practice media encryption is tied to secure signalling, so if signalling is protected the keys can be exchanged under that protection. In browser-based WebRTC, media is protected with DTLS-SRTP.
This is why the two layers are assessed together. SRTP with keys exchanged over unprotected signalling is weaker than it looks, and signalling protected without SRTP leaves the conversation exposed.
Verifying that calls are actually protected
- Confirm that media uses SRTP for the calls that matter, not only that signalling uses TLS.
- Check that media does not silently fall back to unencrypted RTP when a device or path does not support SRTP.
- Confirm that key exchange is tied to protected signalling rather than sent in the clear.
- For browser-based calling, confirm DTLS-SRTP is in use.
Where an assessment fits
Whether media is genuinely protected is a question about the live service, not the documentation. An authorised VoIP security assessment checks that signalling and media are both protected, that there is no silent fallback, and that keys are exchanged safely, then reports what it finds with evidence. It is carried out only against systems you own or are authorised to test.
Sources
Related service
VoIP Security Assessment
An attack-surface review of your VoIP platform, endpoints and remote users.
Related reading
- The complete guide to VoIP security
A defensive, UK-focused guide to securing business VoIP end to end: the attack surface, transport and signalling encryption, media protection with SRTP, endpoints and softphones, hosted versus on-premises responsibilities, fraud, and independent assessment.
- The 2026 buyer's guide to PBX and VoIP security testing
A comprehensive buyer's guide to commissioning PBX and VoIP security testing in 2026: what a good assessment includes, scoping and authorisation, technical coverage, reporting standards, retesting, cost drivers, and how to compare suppliers.
This guide is educational and defensive. Test only systems you own or are explicitly authorised to test. See our responsible-testing policy.